Empowering Appliance Repair Companies with Effective Digital Marketing Solutions

Frequently Asked Questions

We've compiled answers to the most common questions about our services to help you get the information you need quickly and easily. If you still have questions or need further clarification, we encourage you to schedule a strategy session with our team. We're here to ensure you have all the details to make informed decisions about your website and digital marketing needs.

FAQs

To begin, we'll need the following:

  • High-quality photos of your team, service trucks, etc. (no fuzzy or blurry images, please)
  • A high-quality copy of your logo
  • Your service area map (we’ll provide instructions)
  • Completion of our Onboarding Form for full company details
  • Access to your domain registrar for proper domain pointing

We accept Visa, Mastercard, American Express, and Discover. Your service fee is automatically charged every month on the same day you signed up. For example, if you sign up on January 15th, you’ll be charged on the 15th of every month.

We do! Hosting is included with all our plans. Our fast, secure Lightspeed servers offer 99.9% uptime as part of your service.

Every website includes the following standard pages:

  • Homepage
  • Services Page
  • Up to 6 Service Pages
  • Service Area Page
  • Up to 6 City Pages
  • About Us Page
  • Contact Us Page
  • Terms of Service Page
  • Privacy Policy Page
  • HTML Sitemap Page

This totals 20 pages with any package. Additional Service and City pages can be purchased for a one-time fee. See our pricing page for more details.

Once we receive all the necessary information (photos, logo, service area map, and Onboarding Form), we’ll design and code your website. It will be ready for review and launch within 14 days (with some exceptions).

Yes, we do. This service is included in your monthly fee. We’ll regularly scan your website to protect against malware and ensure all software is up to date.

Just send us an email, and we’ll take care of it. Your service includes up to 30 minutes of monthly support for content changes, updates, photos, and other needs. If you have multiple changes, please list them all together to avoid additional charges.

Yes, we can add more pages or features as needed. We’re happy to discuss options and costs for any additional work you’re considering.

Yes, you will. You can either register or transfer your domain to our service or use your own registrar. You will always be the legal owner of your domain.

Yes, it is. Unlike others who charge extra, we include SEO in all our web design packages. Onsite SEO is included with every package. Offsite SEO, link building, and other advanced services are available through our Core SEO and Growth Plan programs.

If you already have a domain, we’ll help you transfer or point it to our server. If not, we’ll assist you in selecting the best domain for your website. The cost of the domain is not included in your monthly service and renews annually at a yearly fee, which varies based on the domain type (e.g., .com, .net).

You own any photos, logos, service area maps, and custom content you provide. All other elements and code created by us are leased, and you may use the website as long as you remain our customer.